tkpak's Privacy Policy

tkpak ("we", "our", "platform") is a safe and reliable online betting and casino platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy describes how tkpak collects, stores, processes, and protects your personal information.

This policy applies to the website https://tkpak.cam and all related services. By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy has been prepared in accordance with Bangladesh's applicable data protection regulations and international best practices. We may update this policy from time to time, and you will be properly notified of any significant changes.

tkpak collects only the information necessary to operate our services properly. Below is a description of the types of information we collect:

2.1 Information Provided at Registration

• Full name (as shown on your national identity card)
• Date of birth (for age verification — only users aged 21 and above may register)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Payment account details (bKash, Nagad, Rocket, Upay numbers)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Browsing patterns and duration on the website
• Cookies and similar tracking technologies (for functionality improvement only)
• Transaction history and gaming activity logs

2.3 Identity Verification Information

To ensure financial security and follow responsible gaming policies, we may in certain cases verify national identity card or other government-issued ID information. This information is used solely for the verification process and is stored under strict security.

We use your personal information only for specific and legitimate purposes. tkpak never sells your information to third parties. The purposes of information use are described in detail below:

tkpak applies industry-leading technical and organizational measures to protect your personal information. Our security framework includes the following:

4.1 Technical Protection

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Two-Factor Authentication: An additional verification layer exists for sensitive account activities.
• Firewall and IDS: Advanced firewalls and intrusion detection systems operate around the clock.
• Regular Security Testing: Regular penetration testing and security audits are conducted on our systems.

4.2 Organizational Protection

• Only authorized personnel may access your personal information.
• All staff receive regular training on data privacy.
• All data access activities are logged and reviewed regularly.
• Strict agreements govern any sharing of data with third parties.

4.3 Response to Data Breaches

In the event of a data breach, we will promptly notify affected users and take necessary corrective action. Our incident response team is always ready to resolve any security issue quickly.

Cookies and similar technologies are used on the tkpak website to improve your experience. Cookies are small text files stored in your browser that help ensure the functionality of our services.

5.1 Types of Cookies

• Essential Cookies: Required for managing login sessions and security functions. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language and theme).
• Analytical Cookies: Used to understand usage patterns; no personally identifiable information is collected.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may prevent some platform functions from working properly.

tkpak never sells your personal information. Information is shared only in the following limited circumstances:

6.1 Service Provider Partners

Our payment processing partners (bKash, Nagad, Rocket, Upay) receive the information needed to complete transactions. These partners follow their own privacy policies and may not use the information for any other purpose.

6.2 Legal Obligations

Information may be provided in response to lawful requests from government authorities or law enforcement agencies under applicable laws and regulations of Bangladesh. In such cases, we provide only the information legally required.

6.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, but the new owner will be bound by the terms of this privacy policy and you will be notified in advance.

6.4 International Data Transfers

Our servers and cloud services may be located outside Bangladesh. In such cases, we ensure that international-standard data protection measures are always in place and your information remains properly protected.

tkpak retains your personal information only for as long as necessary and legally permitted. The following guidelines are followed:

• Active Accounts: All necessary information is retained while the account remains active.
• Closed Accounts: After an account is closed, financial transaction data is retained for the period required by applicable law.
• Marketing Data: After you unsubscribe, your information is no longer used for promotional communications.
• Log Files: System logs are retained for a limited period for security purposes and are then automatically deleted.

tkpak strictly does not provide services to individuals under the age of 21. Our platform is for users aged 21 and above only.

An age verification process is followed at registration. We do not knowingly collect personal information from anyone under 21. If we are informed that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their minor child has registered on our platform, please contact us immediately at [email protected].

tkpak may update this privacy policy from time to time. The following process is followed:

• You will be notified in advance by email at your registered address of any significant changes.
• The date of the updated policy will always be shown at the top of this page.
• Continuing to use the platform after changes are made will be considered acceptance of the new policy.
• For significant changes, you may be asked to provide fresh consent.

We recommend that you visit this page regularly and stay informed about updates. For any questions, you may contact us via our 24/7 live chat or by email.